Shipping Policy

U.S.-Only Delivery

For an accurate overview of u.s.-only delivery, the controlling expectation is that melin limits delivery service to addresses in the United States. There is no charge for standard shipping for every U.S. order.

To explain our approach to u.s.-only delivery, the relevant commitment is that orders are typically prepared for dispatch within 1–2 business days, excluding weekends and U.S. public holidays. Estimated carrier transit after dispatch is 4–6 business days.

How to Reach Us

To explain our approach to how to reach us, our policy provides that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Email support@melinbree.shop or call 512-500-0902.

Shipment Tracking

When considering shipment tracking, the controlling expectation is that shipment tracking information is supplied when the order ships and is sent using the contact information supplied at checkout.

Address and Delivery Support

When reviewing address and delivery support, the relevant commitment is that customers are responsible for providing a complete delivery address. Contact support@melinbree.shop promptly about an address correction; changes cannot be guaranteed after fulfillment starts.

As part of our standards for address and delivery support, this policy confirms that if tracking shows a delivery problem or an order arrives damaged, incomplete, or incorrect, contact melin. The merchant pays approved return shipping for both quality issues and no-reason returns.

Taxes

To make our requirements clear for taxes, this policy confirms that taxes are assessed and collected whenever applicable law requires them.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinbree.shop

Phone: 512-500-0902

Physical address: 8187 Glade Bank Dr, Manassas VA 20111, United States